ServiceNow CMDB Developer Job at Atem Corp, Phoenix, AZ

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  • Atem Corp
  • Phoenix, AZ

Job Description

Position Summary:

We are actively seeking a ServiceNow Developer with strong experience in CMDB, Discovery, and Platform Analytics to support critical initiatives at Western Alliance Bank. The ideal candidate will have hands-on expertise in designing, building, and optimizing the CMDB, enabling seamless IT operations, asset visibility, and platform analytics. This is an onsite position in Phoenix, AZ.

Mandatory Skills:

  • ServiceNow CMDB (Configuration Management Database) Design, implementation, optimization
  • ServiceNow Discovery Setup and management of Discovery probes, credentials, MID Servers
  • ServiceNow Platform Analytics Dashboards, Performance Analytics, and Reporting

Required Qualifications:

  • Minimum 10 years of total IT experience with at least 5+ years in ServiceNow
  • Proven hands-on experience in ServiceNow CMDB, Discovery, and Performance Analytics
  • Strong understanding of ITOM and ITSM modules , CI lifecycle management, and relationships
  • Experience configuring and troubleshooting MID Servers , credential-less and credentialed Discovery
  • Ability to develop ServiceNow Dashboards and KPIs with actionable insights
  • Strong scripting knowledge: JavaScript, Glide, Flow Designer, Business Rules, UI Policies
  • Excellent communication and problem-solving skills

Certifications:

  • Active ServiceNow Certifications required such as:
    • Certified System Administrator (CSA)
    • CMDB or Discovery-related certifications
    • Performance Analytics certifications (if applicable)

Note: All certifications must be valid and verifiable via the ServiceNow Certification Portal. Only genuine candidates will be considered.

Preferred Skills (Nice to Have):

  • Familiarity with ITOM Visibility/Health/Optimization
  • Exposure to CMDB Health Dashboards, Data Certification, CI Class Models
Experience working in regulated environments (e.g., banking, or financial institutions)

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