Requisition Number: 740
Location: CHA Cambridge Hospital
Work Days: Monday thru Friday 8a-4:30p
Category: Clerical and Administrative Support
Department: Human Resources
Job Type: Temporary
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary:
To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department.
Responsibilities:
•Greets and provides information to patients and visitors.
• Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance.
• Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed.
• Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner.
• Understands and appropriately utilizes all telephone features such as: transferring and hold functions.
• Insures at all times that there is someone to answer the telephone.
• Accesses patient information via the computer.
• Effectively interfaces with IT Department as needed to resolve hardware and software problems.
• Acts in a friendly and reassuring manner in all Interactions with patients and visitors.
• Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person’s password.
• Handles difficult situations calmly, calling appropriate person for assistance when needed.
• Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information.
• Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues.
• Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department.
• Responsible for scheduling meetings for senior IT staff.
• Responsible for scheduling meeting rooms and training rooms.
• Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls.
• Keeps the front desk and main lobby area clean, tidy and stocked with proper information.
• Sorts staff mail
• Performs straightforward secretarial duties.
• Effectively participates in training new employees/volunteers.
General
• Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location.
• Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position.
• Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures.
• Participates in own performance appraisal by identifying goals and reviewing progress with supervisor.
• Performs other related duties as assigned or directed.
MINIMUM QUALIFICATIONS :
Other information:
Must have medical terminology. Medical Secretarial degree strongly preferred.
Work Experience: 2 – 3 years medical office experience preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
...Indeed, Facebook, Twitter, YouTube and Instagram.Position Summary:We have an exciting opportunity to join our team as a Supervisor - Psychology. In this role, the successful candidate works under direct supervision of the Manager/Supervisor of Inpatient Psychology Services...
...environment, to either directly attack the tumor or to activate the immune system to attack the tumor. Position Summary: The medical writer will be responsible for the management and oversight of assigned medical writing projects, including clinical study protocols...
...herald the next generation of Disney to the world. Working with top-class industry talent, this role is perfect for the seasoned audio design leader looking to create something epic - collaborating with an incredible group of game developers focusing on individual...
Position Mission: The mission of the Shift Leader is to ensure that all safety and quality standards are met while leading and coaching the team to deliver exceptional service. This role involves overseeing daily operations, resolving conflicts, and ensuring that team...
...applicants daily - Full support and open communication with upper management - A-Z hands-on virtual training on all aspects of recruiting - Weekly bonuses and incentives **Qualifications**- No experience requirements needed. - Willing to work during normal...