Customer Support Specialist Job at Sonoma Construction, LLC, Chicago, IL

QkljcDZYVCtIU0F3Z1UrRTI1U1p4QmttMFE9PQ==
  • Sonoma Construction, LLC
  • Chicago, IL

Job Description

Job Overview

We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete knowledge of the products and services. You will be accountable to troubleshoot any problem occuring to the customers regarding the products.

If you consider yourself suitable for this role, please do apply.

Responsibilities

  • Maintain good relationship between customers and the company.
  • Provide detailed information about the products and services offered.
  • Communicate effectively with the customers.
  • Listen to the customer and provide adequate solutions for their problem.
  • Achieve the sales targets productively.
  • Train the junior staff if required.
  • Keep the record of customers and follow-up with them on a timely basis.

Requirements

  • Degree in Business Administration will be prefered
  • 2 years of experience in customer services.
  • Excellent verbal and written communication skills.
  • Familiar with CRM Software like Zoho, Hubspot and Salesforce.
  • Proficient in MS Office.
  • Quick decision making skills.
  • Excellent time management skills.

Job Tags

Full time, Remote work,

Similar Jobs

Scaleneworks

Android Developer Job at Scaleneworks

We are looking for an Android Developer with below requirements: -- Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles - Partner with Software Engineers, UX/UI... 

U.S. Army

Army Soldier (Entry Level) Job at U.S. Army

 ...leadership skills, college credit, and job-security. This is an entry-level position with no experience necessary. Position...  ...S. Citizen/Permanent Resident Submit to the background and medical screening Benefits:~ Up to $40K bonus~ Up to $115,000... 

Massage Envy

Assistant Spa Manager Job at Massage Envy

 ...As an Assistant Spa Manager at one of our Atticus Franchise Group Massage Envy franchised locations, the largest operator system for Massage Envy, you play an important role in driving our vision that total body care is an integral part of everyone's well-being journey... 

Aramark

Baker Lead- Guinness Brewery Restaurant Job at Aramark

Job Description The Lead Baker is responsible for cooking and preparing food according to recipes and production guidelines while adhering to food safety, food handling, and sanitation procedures. The individual should safely handle knives and equipment such as grills...

PGLS

Freelance Interpreters for On-Site and Remote Assignments in State of Washington Job at PGLS

 ...and Portuguese. If you are proficient in other languages (even if the language is not included in the list) we encourage you to apply as well. These are 1099 (Independent Contractor) positions. Interpreter Functions: Serve as an Interpreter between a...